Project Overview

Computer CPR provides critical IT support and repair services for businesses and families. They needed a website that was as fast and reliable as their technical support. The primary challenge was to create a digital presence that allowed users—often in a state of stress due to a technical issue—to quickly find the exact service they need and make contact without any friction.

Services Provided

• Speed-Optimized Site: We built a lightweight, fast-loading website because we understand that users seeking urgent IT help have no patience for slow performance. A faster site improves user experience and SEO rankings.
• Service Segmentation: The website was strategically organized to clearly separate their diverse offerings, such as business IT, cybersecurity, remote support, and residential repair. This clear segmentation allows visitors to instantly navigate to the solution that fits their needs.
• CTA Clarity: We implemented clear, prominent calls-to-action (CTAs) throughout the site. Buttons like “Get Remote Support” and “Call Us Now” are strategically placed to guide users to the next step, simplifying the process of requesting help and increasing conversion rates.

Results

The new, optimized website has significantly improved the customer journey for Computer CPR’s clients. The site’s speed and clear organization have reduced bounce rates and made it easier for users to find information. The enhanced CTA clarity has led to a measurable increase in service inquiries and remote support requests, turning the website into a highly effective tool for lead generation and customer support.